How to Contact PMCAMPUS.com Team -
- Pre-Sales and General Information
If you are a prospective student and you did not find the answer to
your question in our website and you wish to contact us, please send
your request via the online electronic contact form or try our new sales chat (available from Monday to Friday from 9am to noon, PST)!
Customer Representative Hours
Requests may be sent via the electronic contact form any time of day. Requests arriving after 4:00 pm Pacific Time will be addressed the next business morning. Requests received during business hours are answered as quickly as possible, usually in less than 24 hours. Requests regarding registration and technical issues will be re-routed to our online Service Desk (see below).
Corporate Solutions and Group Volume Requests
PMCAMPUS.com provides Group Volume Discounts and solutions for Corporate Trainers. If you need corporate customized services or would like to know more about our corporate solutions, please send your request via the online electronic contact form .
- Technical Support and Registration Issues: simply contact PMCAMPUS.com Team via the online Help Desk
Based on our experience with online training, we've made sure that
we have the appropriate support tools in place. However, in our desire
to control costs for our clients, we have deliberately chosen not to
offer support by phone. Most requests are efficiently handled via our
online help form, written emails, tutorials, and screenshots. | |
Go to PMCAMPUS.com online Help Desk to access technical support FAQ , Tutorials , Technical Troubleshooters , the Knowledge Base of Experts Tips and Comments and/or submit a support request via the electronic form or ask a question to a PMP expert .
Online Help Desk Hours
Issues may be reported any time of day. Issues arriving after 4:00 pm Pacific Time will be addressed the next morning. Issues received during business hours are answered as quickly as possible, usually in minutes (and never more than 24 hours).
Ask The Experts Hours
Any issues beyond the use and operation of the courseware material may be routed to the appropriate subject matter or expert; in such cases, resolution time generally ranges from 1 to 2 business days.
- PMCAMPUS.com Office of the Director
Any interested party with significant concerns may report them to the Director of PMCAMPUS.com. Simply post your request via the electronic contact form . We expect students to abide by the PMP professional code of conduct and express their concern in a courteous and professional manner. The best way to obtain a fast resolution is to provide a detailed and documented description of your problem.
- Headquarter and North America Offices:
United States
Canada
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